Return Policy

  • Downloadable returns form below – PRINT & FILL OUT 
  • Merchandise must be returned within 14days
  • Return form must be included
  •  Items must be in their original form.
  • Sale items can only be exchanged, they are not eligible for a refund.
  • We reserve the right to refuse a refund/ exchange if the items have any signs of alterations, misuse or damage
  • Sugar and Spice does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to before sending the item back
  • The cost of returning the item to us is your responsibility
  • No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier
  • We are not responsible for lost returns or exchanges
  • Original shipping and handling charges are not refundable
  • All Refunds are issued to the original payment method

Exchange Policy

  • Merchandise must be returned to exchange within 14days
  • Once we have received your package it can take up to 14 days to process an exchange
  • Additional postage & packaging will be charged for exchanges to be sent back out. You will be notified via email on the appropriate payment method.
  •  Please be assured that all exchanges will be processed as quickly as possible

If you have any other queries regarding Returns/Exchanges/Shipping please email:

Related Downloads: